We are able to provide you access to Oracle DBA Consultants within 1 hour at any time of any day or night. When you sign up with us, you will receive access to a pager number that allows you to request assistance. We guarantee that a consultant will respond within 1 hour via telephone, within 2 hours for dial-up and within 4 hours for on-site attendance. We offer 2 levels of emergency support to suit your budget and requirements.

• Premium 7 x 24 Emergency Support (Gold)
• Business hours only Emergency Support (Silver)
• 7 days a week standby if you need it
• Automatic Performance Monitoring
• Regular Maintenance and Security checks