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Maintenance and Emergency
Support
We are able to provide you access to Oracle DBA Consultants within 1 hour at any time of
any day or night. When you sign up with us, you will receive access to a pager number that
allows you to request assistance. We guarantee that a consultant will respond within 1
hour via telephone, within 2 hours for dial-up and within 4 hours for on-site attendance.
We offer 2 levels of emergency support to suit your budget and requirements.
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Premium 7 x 24 Emergency
Support (Gold) |
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Business hours only
Emergency Support (Silver) |
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7 days a week standby if
you need it |
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Automatic Performance
Monitoring |
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Regular Maintenance and
Security checks |
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